Solutions & After Sales

 

Returns

PLANETA supplies high-quality products which have been produced, picked, packed and dispatched for you with the greatest care. Should a return delivery nevertheless become necessary, please request this by email at:

 

to request a suitable return delivery note from us.
 
Please do not return any goods to us without a return delivery note! Your return delivery cannot be processed properly without a return delivery note and this can lead to delays in processing.
If possible, please provide us with the following information with your request:

• Company
• Address
• Contact person
• Telephone number
• E-mail address
• Return reason

Repair service & UVV service

In addition to our on-site repair and UVV service, we offer you the inspection of your lifting equipment by our specialists.

Please send your request to:

 

Our after-sales and service managers will contact you as soon as possible!

Service-Hotline

We are also happy to take up your request by telephone during our business hours under: